Client Services

Temporary & Contract Services
Why Frontline?

The service Frontline offers is designed to ensure you have absolute confidence in our recruitment and selection procedures. All candidates go through a thorough and trackable selection process.

So you can be confident that when you call us, you will be supplied with candidates who meet your exact needs. All this guarantees you the right people, quickly and efficiently. Services extend from the short notice, reactive need, for example one-off emergency cover (candidate to site within one hour), to a complete managed on-site recruitment solution.

1. INITIAL TELEPHONE SCREENING This is the first contact with the applicant and the selection starts here. The key qualification criteria are: Continuous work history and relevant sector experience. Suitable work experience Reasons for leaving previous employment are checked UK work eligibility is questioned If everything checked is acceptable, potential people are invited to attend an interview appointment		2. THE APPOINTMENT Punctuality is assessed An application form is completed with all personal and work related details An 'Understanding Instruction' assessment is carried out A medical screening declaration is also completed and signed Numeracy, literacy, and skills assessments are completed Thorough checks to identify illegal immigrants are carried out

4. EVALUATION AND TESTING Final assessments are made and references taken up to ensure only the best applicants move on to the next selection stage Overviews and reports on candidates are recorded Reasons for leaving previous employers are verified Skills test verification is carried out		3. THE INTERVIEW All applicants are put through a thorough and in-depth interview by our specialist consultants: Personal and work related details are checked and verified Attitude to work is assessed In-depth questioning is steered towards understanding the applicant's work experience, and reasons for leaving previous employers are explored

5. INDUCTION AND TRAINING All applicants go through client specific pre-inductions to further satisfy their suitability to work. These can include: Office support skills tests Manual handling and health & safety training, plus food hygiene training, testing and screening Workwear is issued where required Video inductions and dexterity testing Psychometric profiling Performance criteria explanations		6. JOB MATCHING AND PLACEMENTS Applicants are matched to jobs according to their skills, experience and ability. The fact that someone has been to see us is not one of the qualifying criteria.

Our proven recruitment process puts the right candidate with the right employer - time after time.		7. QUALITY PEOPLE After you have called, a service level agreement can be drawn up. All the people sent to you are monitored for punctuality and performance. Reviews are regularly carried out to maintain standards. Account management statistics can be provided.